NCC ranks among Nigeria’s top-performing public institutions in 2026 reform assessment
Digitnomics 
By Admin
The Nigerian Communications Commission (NCC) has strengthened its reputation as one of the country’s best-performing regulators after securing third place in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).
The ranking places the telecom regulator behind only the Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC), following an evaluation that measured the performance of federal Ministries, Departments and Agencies (MDAs) across key governance and institutional reform indicators.
Unlike previous assessments that focused largely on website performance, this year’s evaluation adopted a broader framework, assessing agencies based on the Self-Assessment Tool (SAT), Freedom of Information (FOI) compliance, Fiscal Transparency and Integrity Index, as well as the effectiveness of their digital platforms.
The recognition reflects the Commission’s sustained efforts to modernise regulation, strengthen institutional accountability and improve public service delivery in Nigeria’s telecommunications sector.
Receiving the award on behalf of the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, described the recognition as validation of the Commission’s ongoing reform agenda.
According to him, the award demonstrates that the Commission’s drive towards transparency, accountability and operational efficiency is producing measurable results.
“This recognition acknowledges our continuous reform efforts and reinforces our commitment to sustaining them. It also encourages us to deepen initiatives that improve transparency, service delivery and consumer confidence across the telecommunications sector,” Oshadami said.
He noted that the assessment extends beyond institutional performance, serving as an indication that reforms implemented within the Commission are translating into better outcomes for telecom consumers.
Over the past two years, the NCC has introduced several regulatory initiatives aimed at improving visibility into network performance and enhancing consumer protection.
Among these is the National Coverage Map, which provides near real-time information on network availability across the country, enabling consumers and stakeholders to assess service coverage more accurately.
The Commission has also institutionalised the publication of Quarterly Network Performance Reports, providing detailed data on operators’ network quality and performance nationwide.
In addition, mobile network operators have been directed to simplify the presentation of tariffs, making pricing information clearer and easier for subscribers to understand. The Commission has also strengthened corporate governance requirements for operators through updated governance guidelines designed to improve accountability and operational standards.
Another major pillar of the Commission’s reform agenda has been increased public disclosure of industry data and regulatory information, reinforcing transparency and supporting evidence-based decision-making across the telecommunications ecosystem.
Speaking at the event, Director-General of the Bureau of Public Service Reforms, Dasuki Arabi, said the assessment recognises institutions that have demonstrated consistency in implementing reforms, promoting transparency and delivering improved public services.
According to him, the annual exercise, organised to commemorate the United Nations Public Service Day, has become an important platform for encouraging innovation, accountability and excellence across Nigeria’s public institutions.
The latest ranking builds on the NCC’s strong performance in previous assessments. In 2025, the Commission emerged as the second-best Federal Government agency in the BPSR’s website performance evaluation. This year’s broader assessment further underscores its growing reputation as one of the country’s leading public institutions in digital governance, regulatory transparency and institutional reform.
For Nigeria’s telecommunications industry, the recognition reinforces the critical role of effective regulation in advancing digital transformation, improving consumer experience and supporting the country’s expanding digital economy.
